MN
Martha N

1 reviews | Active since Sept 2009

02 Feb 2021, 17:26

Accounts

I overpaid my account using EFT and after three telephonic conversations with the DSTV consultants and two emails I finally received exceptional customer service from a consultant by the name of Sibongile Yekwa not only did she assist me but she was patient but took the time to check on the history of my request and diligently discovered errors and corrected everything . DSTV could do with more consultant of that calibre great job indeed .

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Feb 2021, 17:54
Official
Hi Martha, 

MultiChoice welcomes all feedback, positive and negative in order to improve our service. We always strive to provide world class service to all our customers. 

We will pass your compliment to the agent Sibongile and her manager. 

Have a lovely evening and stay safe.

Kind regards 
DStv: Hello Peter Team