Accounts!!!!!

<p>I pay my multichoice account at the begining of each month. January we wanted to buy an explora and phoned them. The lady wanted all our details. Then we decided to buy it from a store. The next day she phoned again to say that we qualify. We told her we allteady bought one. She hang up on us without a further word. Then I made a eft payment begining of feb. 15th feb you ran a debit order without permission. Begining of march I made a eft payment, 15th march they ran a debit order again. April I didnt pay because according to me I paid already in advance. They ran a dt order again and we asked the bank to reverse it. May I made a payment. Now they disconnect me for being in arrears. The one Eft apparently was reversed. It doesnt show on my bank statements and the people you talk to at the call centre just say to you it was reversed. An eft cant happen if you dont have money in the account. That part they cant understand. Now they want bank statements. So i send them. Then when i call again i need to send that proof of payment again. Maybe they should get an accountant to do the work and dont give it to the call centre people who dont understand, are arrogant and plain stupid</p>