ACCOUNT SWITCHED OFF EVERY 5 DAYS

<p> I am having problems with my dstv account from 2nd of November 2015 up to today's date 14th July 2016. My problem started in November when MultiChoice said they do not pick up my payment of November month. After calling the call centre they reconnected me and said I should just email them proof of payment. After 5 days I had the same problem, went to Radio Sonic agency of dstv, spoke to Paul employee of Radio Sonic showing him my proof of payment and he reconnected me and said he will resolve this. 5 days later again, my services disconnected again. Phone the call centre again told them that Paul is working on this I have showed him my proof of payments and wants to know can I please speak to a supervisor or anyone that can please sort this out. My dstv has been disconnected for 64 times in total. I have spoken to about 45 different call centre employees (have the names written down) One morning after my services was disconnected again I phoned in and started crying so the lady said I must hold for a supervisor, finally maybe someone that can help me, this was Prudence Bodigelo, she recommended my dstv and said she will give me a call later that day. She phoned me twice but nothing happened again, nothing changed even as Prudence picked up the payment dstv keeps disconnecting me. Never heard from her again and as I have a pre-paid phone every 5 days I spend R40 and more just to get my services reconnected. On the 15th of June a guy from dstv called me Sepiwe Msisi, I explained the story to him, and begging him please just get me some help, and that I want to get reimbursed by dstv for all the money that I have spend on my phone, and petrol. He apologised and said a lady from reimbur*****t will call me, after 2 hours the same day Brenda Tiba phoned me after hearing my story she was very apologetic and promised me this will get resolved and that they are gonna reimburse me for everything I have suffered from. She said she has put a note on the system that when my TV is disconnected and I phone the call centre, it would not take long to get my services reconnected. She also asked will I just give her time till the 17th of June, I said no problem I am just so happy that someone is working on my account. And this is my story haven't heard from Brenda Tiba again and my TV gets disconnected ongoing every 5 days. I don't want more just want the services that I am paying for.</p>