Account suspension - Pathetic service

<p>My fiance made an EFT payment to DStv on the 07th Nov 2016 however our account has been suspended since. We have called in numerous times with different stories from agents. We were told to email proof of payment - which we did - and were assured that our matter has been escalated and assist will be swift. To date we still do not have service even when we have spent countless hours on the phone, spent so much airtime. To my shock, we called in today and we were requested to do the same thing we have been doing for the past 2 weeks. How many calls and emails will it take for the problem to be fixed? This is pathetic really. DStv should fix the problem and stop selling us lies. We paid for the service and we therefore demand reconnection. </p>