Account suspended incorrectly!

I made sure my account was up to date, but today woke up and found my connection has been suspended.<br> Called the call center, the answering machine said my account is suspended and i need to pay R0.00 to reconnect. i got forwarded to a call center agent, had to explain my frustration, was put on hold until i ran out of air time... called again, same process, was put on hold.... untill i ran out of airtime.... after six calls and lossing R200 airtime :( , i finnaly spoke to a manager, who promised to call me back.... am still waiting for a call and my connection still suspended.