ACCOUNT SUSPENDED - FOR WHAT?!

On the 30th of Jan '16, my DSTv Service got Suspended, due to non-payment on the 27th. So I was a few days late, according to Law, you have a Grace Period till the 4th of the next month, to make a payment. After phoning the Call Center on Saturday, and fighting with them as they cannot just Suspend your Service because of the Grace Period, they were lenient enough to Reconnect us, without charging us a Re-connection Fee. But to our disgrace this morning, our DSTv is Suspended again, demanding a Re-connection Fee of R108.90, and they have Record of Payment received on the 30th of Jan. This is outrageous, I have been through this before with you on Saturday, you can't Suspend my Service for being late with payment, when there is a Grace Period. And how can you re-connect me, and all of a sudden, just suspend me again. You are being ******** and I feel like cancelling the DSTv Service, as you are messing us around. Like I said, you can't suspend my Service for late payment, there is ACCORDING TO LAW, a grace Period till the 4th of every new month. And to think that I have bragged about DSTv the other day about how good your service is, but now I am disgusted!