1 reviews | Active since Dec 2016
Account suspended
<p>Hello,</p> <p> </p> <p>I've paid my account on the 28th of November already and have been receiving threats to suspend services. Finally servicces was suspended and I called in to resolve the issue. Sent proof of payment to the accounts department to allocate the payment onto my account. Suspension was lifted, but today my services was suspended once again " account suspended due to non payment".</p> <p> </p> <p>Ive lost scheduled recordings already and now I continue to miss out on a lot.</p> <p> </p> <p>What seems to be the problem?</p>
Dear Jaco Smit
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Jaco Smit
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Still no reply or feedback..
Still no reply or feedback..
Enquiry reference : **********
Enquiry reference : **********
Hello,
I've emailed Standard Bank to send me a formal statement showing the amount was indeed paid. Will send as soon as I receive it from them.
Hello,
I've emailed Standard Bank to send me a formal statement showing the amount was indeed paid. Will send as soon as I receive it from them.
I finally found the proof pf payment and I sent it through to :
********** and **********
What is the plan to compensate me for all the lost recordings during the time my account was wrongfully suspended?
I finally found the proof pf payment and I sent it through to :
********** and **********
What is the plan to compensate me for all the lost recordings during the time my account was wrongfully suspended?