Account suspended

Good Day,<br> <br> On the 30 Jan 15 i have requested more info to activate my services via your facebook service. Theyreply i received was the following Pay R289.80 for family or R180.87 for access. I did pay the R180.87 on the same day I have requested for my Services to to reactivated and migrated to access package. On the 6th of Feb i received request to pay R109.80? I have responded again on the Facebook page and only then was my package migrated. On the 25.2.15 was my services suspended and need to pay R23.00 you guys said it was suspended by mistake and they have reconnected the services. On the 28th Feb was my service suspended again and reconnected. Yesterday i have try to watch tv but yet again my services has been suspended I am still awaiting for reply i have screen shots of the whole chat that i have done. My question is the following why was my package not migrated the first time as requested. 2 my services has been suspended 3 times i have paid for the tv but i cant watch it because someone did do there work. I need you to reactivate my service correct my account then i will pay the next month fee of R99.00