BP
Bevin P

1 reviews | Active since Mar 2012

02 Sept 2015, 09:26

Account suddenly reactivated After being cancelled

My account was suddenly reactivated after it was cancelled months ago apparently there was some system migration and it reactivated cancelled accounts and I was billed R868.<br> <br> <br> <br>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Sept 2015, 13:35
Official
Hello nightshade2109,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team