PM
Portia M
1 reviews | Active since Aug 2015
19 Nov 2015, 02:03
account still not resolved
De-activated again all this after numerous calls and emails explaining my account is up to date. I pay on time every month. Multichoice really needs to sort out it's accounts dpt. Can't be going back and forth over the same issue every month. This is ridiculous. I do not owe the R43.70 you claim I owe. I have paid R319 every month on time yet for some reason it is always allocated late and I'm charged for re-connections and weekly subscriptions. Sort out my account
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Replies (1)DStv (MultiChoice)'s replyOfficial
19 Nov 2015, 07:54Hello woosa,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply19 Nov 2015, 07:54
Official
Hello woosa,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
