Account *******

<p>I have an account with Multichoice since their beginning. Over the past year they made a mix up on my account with another accountholder who emmigrated to Ireland 10 years ago and deducted R9094.32 over 9 months from my account. I have phoned the call centre, wrote e-mails to complain and tried every avenue I could think of. E-mails to the complaints centre and even to me. Marcelle Dlamini. I send them proof of the deductions as per their requist but nothing further happens. I do get calls back from time to time, but only to tell me they did receive my complaint but they do not know where it is in the system and that they will come back to me, which never happens.</p> <p>I am at my wits end, trying to get someone to help me and get a refund for the moneys taken from me.</p>