Account *******

I visited the n1 city branch to pay my account. I was told that I have to pay an extra half month premium for a service I haven't used. I was told the standard terms and conditions story, was not treated as an individual. I am very unhappy. <br> Each time in the past, DSTV demanded their money no later than two days after payment due date, otherwise they cut your service and charge a reconnection fee. This time they decided to let my DSTV run for an extra 15 days. As a consumer who works overseas every few months, I did not see it necessary to cancel dstv, as they cut it anyway. I left for overseas on the 27th and they just continued to keep my dstv on to until the 12th of the following month in order to con me out of more money. <br> I spoke to a lady who says she's a manager at dstv, but seemed to be nothing more than a puppet repeating terms and conditions. Terrible service