Account query
I am so disgusted with their services. Every month they debit my account and yet every month they tell me I'm in arrears. I made a payment on the 26th of December, the amount they gave me to pay and now my account is suspended. I am still holding on the phone for a supervisor but still waiting. They refuse to unblock my account. I have had it with dstv.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
03 Jan 2020, 14:44Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Jan 2020, 14:44
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
13 Jan 2020, 09:20Good Day
I have been assisted and my services has been disconnected twice since then. Even now it's been disconnected once again. I have to spend so much airtime on phoning in every time and yet I get different stories because I have to explain everything 100 times over. This is seriously pathetic.
I have been assisted and my services has been disconnected twice since then. Even now it's been disconnected once again. I have to spend so much airtime on phoning in every time and yet I get different stories because I have to explain everything 100 times over. This is seriously pathetic.
's update13 Jan 2020, 09:20
Reviewer Update
Good Day
I have been assisted and my services has been disconnected twice since then. Even now it's been disconnected once again. I have to spend so much airtime on phoning in every time and yet I get different stories because I have to explain everything 100 times over. This is seriously pathetic.
I have been assisted and my services has been disconnected twice since then. Even now it's been disconnected once again. I have to spend so much airtime on phoning in every time and yet I get different stories because I have to explain everything 100 times over. This is seriously pathetic.
's updateReviewer Update
13 Jan 2020, 09:38DSTV is a joke on the 3rd of January they tell me that there was an error on my account and apologized,explained that this won't happen again. Spoke to Thobeka the supervisor and she is more clueless. I am not paying any extra money to reconnect my services when this wasn't even my fault. I am cancelling my dstv services.
's update13 Jan 2020, 09:38
Reviewer Update
DSTV is a joke on the 3rd of January they tell me that there was an error on my account and apologized,explained that this won't happen again. Spoke to Thobeka the supervisor and she is more clueless. I am not paying any extra money to reconnect my services when this wasn't even my fault. I am cancelling my dstv services.