account query

dstv is ripping people off , today i wne t on their whatsap chat and request for the amount to pay then i pay R700 and R800 then i wne t back on whatsap to activate then got a reply that i need to pay R81.79 to pay then when i speak to a consultant by the name of Thapelo on dstv live chat who was very rude and end our chat without my consent he said he cannot activate my CCOUNT AS I NEED to pay R314.80 and when i asked how come he says thats the amount i need to pay and im asking him why different amounts in one day whatsap says 81.79 and he tells me about R314.50 so all in all he wants me to pay R1800 for a dstv compact plus and i am a pesioner number