Account Problems
<p>Suspend my service because I owe you R35.00 really?????</p> <p>Oh and sorry because your Box Office is not working so YOUR OWN CALL CENTRE transferred into my box office now I get suspended ???</p> <p>Really DSTV maybe when you have no customers you'll look to why you loosing so many.</p> <p>Thank you NETFLIX</p> <p>Thank you FIBRE</p> <p>Thank you MEDIA BOXES</p> <p>The world is evolving and YOU DSTV will no longer be needed.</p> <p>You should he ashamed at your service and how you have ripped the public off for so many years.</p>
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
03 Jul 2017, 15:09Dear Guenevere
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
DStv (MultiChoice)'s reply03 Jul 2017, 15:09
Official
Dear Guenevere
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
04 Jul 2017, 10:26Dear Guenevere
Thank you for bringing the matter to our attention.
We tried calling you at 10h00 to no avail.
Our records indicate that your DStv account is up to date, there is no overdue of R35 on the account (***2).
The BoxOffice account is on credit as well of R130.
Kindy accept our apologies for the service and any inconvenience our Call Center have caused in this regards.
Please let us know if there is anything else that we can assist you with in future.
Kind regards
Lebogang
Best regards,
DStv (MultiChoice)'s reply04 Jul 2017, 10:26
Official
Dear Guenevere
Thank you for bringing the matter to our attention.
We tried calling you at 10h00 to no avail.
Our records indicate that your DStv account is up to date, there is no overdue of R35 on the account (***2).
The BoxOffice account is on credit as well of R130.
Kindy accept our apologies for the service and any inconvenience our Call Center have caused in this regards.
Please let us know if there is anything else that we can assist you with in future.
Kind regards
Lebogang
Best regards,
's updateReviewer Update
08 Jul 2017, 00:01Wow, I cannot believe this.
How does everyone communicate at DSTV.
I have again. received msg stating I'm in arrears.
I will try hire box office tomorrow and let y ou know what happens.
Many Thanks
Guenevere
's update08 Jul 2017, 00:01
Reviewer Update
Wow, I cannot believe this.
How does everyone communicate at DSTV.
I have again. received msg stating I'm in arrears.
I will try hire box office tomorrow and let y ou know what happens.
Many Thanks
Guenevere
DStv (MultiChoice)'s replyOfficial
10 Jul 2017, 12:16Dear Guenevere
We tried contacting you today to no avail.
Kindly confirm the time we can contact you again between 8am to 4pm to be able to assist you further.
Kind regards
Lebogang
Best regards,
DStv (MultiChoice)'s reply10 Jul 2017, 12:16
Official
Dear Guenevere
We tried contacting you today to no avail.
Kindly confirm the time we can contact you again between 8am to 4pm to be able to assist you further.
Kind regards
Lebogang
Best regards,