Account problem

<p>I signed up for the explora price lock with problem after problem. As a multichoice customer of nearly 20 years, it was the first time I got such terrible service and so much account problems.</p> <p>What I was told account wise when I was phoned for the price lock option was far from what the reality seems to be. I was not told in the initial contact tyat I will be billed from date of receipt for 2 accounts. Secondly was my installation a mess as my second decoder was not setup as the retailer promised. Then my debit order did not go off for March and when I called to enquire, I was told it would be deducted in April. I then got a sms that my service was to be suspended and called back again. This time I was told the debit order was not setup correctly. Today I enquired why the amounts did not go off and was told it did.</p> <p>Seems somebody else made the payment as my account is clear with only R149 to pay for premium service in May.</p> <p>I don't want a nasty exorbitant amount to pay when Dstv finaly wakes up from their slumbering dream world.</p>