Account payment update for 2 accounts, one is disconnected..
I have 2 account one explora and stand compact for my parent. I rushed home to catch PSL opening games, only to find my my explora is disconnected while the compact is still active, payment up to date. I tried calling the call center and cell phone option, for 45 minutes on both number using my cell phone and still i couldn't get through..
Dear Melato Leaka
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Melato Leaka
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Mr MM Leaka
As per our telephonic conversation we apologies for the inconvenience caused. We’ve escalated your complaint to our DPP Explora Payment Plan department for investigation as to why your service was disconnected, and to give you a call back directly with your concerns. .
Regards
Nesta
Dear Mr MM Leaka
As per our telephonic conversation we apologies for the inconvenience caused. We’ve escalated your complaint to our DPP Explora Payment Plan department for investigation as to why your service was disconnected, and to give you a call back directly with your concerns. .
Regards
Nesta