1 reviews | Active since Jun 2012
Account payment allocations
Account payment not allocated, services disconnected every 5-days since beginning of August 2017 and I have to call for a re-connection. Services disconnected again this morning even after a visit to the Randburg Customer center on Sunday morning where the issue was escalated to finance. Very disappointing service from dstv
Dear Pogisho
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Pogisho
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Pogisho
We are very sorry your query ended on this platform as you were not happy with our services.
We tried contacting you on ***, to no avail.
Kindly note we have referred your account to our finance team to urgently assist with allocating the payment. We will monitor the account until the payment is allocated to your account.
Please accept our apologies for the inconvenience caused in this regard.
Thank you for your continuous support.
Kind regards
Leebogang
Best regards,
Dear Pogisho
We are very sorry your query ended on this platform as you were not happy with our services.
We tried contacting you on ***, to no avail.
Kindly note we have referred your account to our finance team to urgently assist with allocating the payment. We will monitor the account until the payment is allocated to your account.
Please accept our apologies for the inconvenience caused in this regard.
Thank you for your continuous support.
Kind regards
Leebogang
Best regards,
Dear Pogisho
We tried contacting you again today on ***, to no avail.
Kindly note the payment has been allocated, the account is paid until the 30th September 2017.
Please accept our apologies for the inconvenience you have experienced in this regard.
Let us know if there is anything else that we can assist you with.
Kind regards
Lebogang
Best regards,
Dear Pogisho
We tried contacting you again today on ***, to no avail.
Kindly note the payment has been allocated, the account is paid until the 30th September 2017.
Please accept our apologies for the inconvenience you have experienced in this regard.
Let us know if there is anything else that we can assist you with.
Kind regards
Lebogang
Best regards,