Account paid with proof but still no service

On Sunday the 02/01/16 I paid an amount of R399 + R63 reconnection fee.I then send proof of payment to Simesihle Mncube who reopened the line.After 5 days my line was disconnected I the spoke to Sizwe who said he can see the proof of payment but yet the payment is not reflecting in their accounts. <br> One thing for sure is that I don't need to teach your employees to do their ****in job this is so irritating.<br> <br> Once you investigate a payment ,you check the full details,date and time of the transaction to verify before you come with your bull **** attitude I'm ****in spending a lot of money on airtime to explain **** that you have in your account.<br> <br> <br> For goodness sake I don't have time for your Bs guys pls do your jobs and stop taking short cuts.