Account number *** - Account Paid and service has been stopped

<p>To Whom It May Concern:</p> <p> </p> <p>This is the second month in a row that I have paid my DSTV account via debit order and the second time that my service has been cut due to non-payment.</p> <p> </p> <p>I have spoken to the accounts department at DSTV numerous times and no-one knows what is going on. I have sent proof of payment to ********** and ********** and still nobody can has any idea what is going on. This is ridiculous service. I should have never signed up for the debit order if the accounts section at DSTV has no idea what is going on.</p> <p> </p> <p>Can somebody please assist me ASAP because this is the second time that I will have to have the service reconnected, even if it is free to reconnect I still have paid for a service that I am not receiving.</p> <p> </p> <p>Sincerely,</p> <p> </p> <p>A M Smith</p>