1 reviews | Active since Jun 2016
ACCOUNT NOT UPDATED ON ITC
<p>After dropping the scores on my credit report, I decuded to get the coppy of my credit record from mytransunion credit bureau, and it appears that the last time you UPDATED my account on ITC Was in June. My ID number is ********** 607087.</p> <p> </p>
Dear Thandeka Dlamini
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Thandeka Dlamini
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Thandeka Dlamini
Please note that once you make a late payment and gets disconnected due to that. Automatically your credit score will be affected.
Multichoice does not list customers on ITC but only submits customer's payment records to all the credit bureaus for credit score as per CPA rule.
Having said that, we have referred your enquiry to our finance department to request for credit update to be done on your profile. It will take 7 working days before the total update is completed with the credit bureau.
Regards
Elna
Dear Thandeka Dlamini
Please note that once you make a late payment and gets disconnected due to that. Automatically your credit score will be affected.
Multichoice does not list customers on ITC but only submits customer's payment records to all the credit bureaus for credit score as per CPA rule.
Having said that, we have referred your enquiry to our finance department to request for credit update to be done on your profile. It will take 7 working days before the total update is completed with the credit bureau.
Regards
Elna
Please be advise that, I have never missed the payment, nor have I been disconnected. What I mean is that the last time Multi choice submitted my payment history was in June. My multi choice account on ITC reflect as NU for July and August and September which means that the payment history was not sent for those months.
Also please be advised that I am aware of all the factors that results in the drop of score, and in this case of mine, my drop off of score resulted from you not updating my payment behaviour.
Please be advise that, I have never missed the payment, nor have I been disconnected. What I mean is that the last time Multi choice submitted my payment history was in June. My multi choice account on ITC reflect as NU for July and August and September which means that the payment history was not sent for those months.
Also please be advised that I am aware of all the factors that results in the drop of score, and in this case of mine, my drop off of score resulted from you not updating my payment behaviour.