ACCOUNT NOT SORTED AFTER NUMEROUS CALLS

After activating my service in July 2015, I have made other payments to the account with reference to the account nr given to me. However, the acc nr was incorrect and the payments allocated to a wrong account. In the meantime I have moved and reconnected my dstv again, only to find out that my account is in arrears. After holding on the call for about 20 minutes to sort out the account, they have found the payment made and I paid for the new month. A few days later, my account was suspended again. SO, I had to phone them again. explaining the whole situation and forwarding the proof of payments. The dstv was reconnected for about 3 days. Same story all over again on the 10th of January. AGAIN I have to make the call on my expense. AGAIN, they find the payment and say they will sort out my account. GUESS WHAT. TODAY IS THE 13TH OF JANUARY AND AGAAAAAAIN I HAD TO PHONE IN WITH THE SAME PROBLEM AND HAD TO EMAIL THE PROOF OF PAYMENTS AGAAAIN. IS THERE ANYONE CAPABLE OF ASSISTING AND SORTING OUT THE ACCOUNT WITHOUT HAVING SOMEONE HAVE TO SPEND THE SUBSCRIPTION AMOUNT ON TELEPHONE CALLS AS WELL?????