1 reviews | Active since May 2016
Account not correct
<p>My services were disconnected the 17/07 - i received a sms that I must R653.00 to reconnect. I paid the 24/07 and balance showed 0.00. I received a sms to pay R493.00 the 0.I called and spoke to consultant and even sent him an email with my invoice - ********** He vever responded and now my services is disconnected again. Nowhere on my statement is there any outstanding amount of R493 and for what. UNACCEPTABLE. So in other wors for August I have to pay R653 + R493 CONSIDERING i WAS DISCONNECTED. Can this be resolved urgently. Another sms to pay R443?</p>
Dear Jillian
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Jillian
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Jillian
We have tried contacting you to no avail.
We'll try again later, so that we can explain billing.
Thank you
Girly
Best regards,
Good day Jillian
We have tried contacting you to no avail.
We'll try again later, so that we can explain billing.
Thank you
Girly
Best regards,
I need my service reconnected not an explanation on billing. My invoices does not have records of the R443 and R493. Check my invoices. I am avaialble for that call.
I need my service reconnected not an explanation on billing. My invoices does not have records of the R443 and R493. Check my invoices. I am avaialble for that call.