Account mess up!!!

<p>I have received the worst service ever in the past month.</p> <p>First I asked them to deactivate my one decoder and from then it's been one mess up after the other and NOONE can help! I have spoken with at least 9 people, and sent confirmation of payment twice and followed up twice but to date my account doesnt seem to have been updated. I paid for the active decoder at the beginning of October but only got reconnected last week! Honestly, I have received better service from SABC! Last week a Tebogo called me to remind me my account is in arears to which I had to repeat the story I have been telling 8 or so people already and I asked her very nicely to speak to her superiors and have the issue resolved. 5 minutes later she called me confirming all is in order. My account has been updated. Now this morning I was TOTALLY DISGUSTED to get aan sms that my account has been suspended due to the outstanding fees of R782.89!!! I am now at witsend and am conviced NOONE at dstv is willing or able to resolve my issue. Quite disturbing for a very big organistaion like Multichoice that they wold fail to resolve such a seemingly small issue? At this stage I am now contemplating cancel my account altogether! The service has been beyond appalling!</p>