Account MESS-UP!!!!

I had friends who wanted to see what dstv is like. I had my old decoder and offered them to try it out. I contacted multichoice and asked them to connect the OLD decoder. I had a balance outstanding so we paid it.<br> They connected the line. (Please note that my HD decoder was at home in it's box with NO intent to use it!)<br> Later on I had to find out that I have an outstanding amount for the other decoder???? The HD decoder... So they switched on both decoders??? <br> I have asked on several occasions to fix it and nothing... I even had the phone put down etc... If it was the line I dont know but every time the call was on my expense! Unnecessarily! <br> I said I only want the ONE DECODER connected so FIX MY ACCOUNT!!!<br> <br> PS: I am glad to say because of this and all other complaints on Hello Peter, they decided to get an Apple TV and couldn't be happier! There are so many other options now a days and some are cheaper! Thank goodness!