Account Issue Still Not Sorted

<p>We previously had a SD PVR with the Premium Bouquet and Portuguese Bouquet.</p> <p> </p> <p>We then changed to DSTV Exploras and now it is giving constant problems! Our account shows that we owe money for the Portugues Bouquet where we flippen don't! Our debit order goes off every month and it is up to date! The only difference will be next month when we have an extra insurance premium for the extra decoder.</p> <p> </p> <p>We do not owe R1400!!!! Our monthly ptemium is about R1100 which must go off on the 1st November 2016.</p> <p> </p> <p>I phoned the call centre to fix this problem and the consultant said that he would do a journal as it was a mistake on your side but you still have not fixed this!!</p> <p> </p> <p>We are paying for the Portuguese Bouquet that we cannot watch because you cant do your job!</p> <p> </p> <p>Sort this out immediately!</p>