Account in good standing Blocked several times

Shuuu I don't even know where to start with these people. Its has been 6 years of me making payment to these people on the 20th of each month. They Blocked my channels claiming that I did not make any payment. I called the call center and the person I spoke to advised that I send the proof of payment to ***. I did exactly that on the 1st of April.

A person by the name of Jermain responded advising that they have received both the proof of payment and that the payment is reflecting.

I was blocked again on the same day after reactivation. Called the call centre again and the consultant reactivated the account advising that they did not attach the proof of payment. On the 6th my account was blocked yet again , being the stupid client that they think I am I called the call center again I was told the same story and my account was reactivated again. Over and above that I sent another email to their billing department and this this time Micaela Davids responded advising that this was escalated.

I called the call center again and i spoke to an *********** consultant who also advised me that my proof of payment was never attached. I requested to speak to a team leader or a manager but i was advised that they are currently busy they will give me a call back.

3 days down the line I'm still receiving text that my account is overdue , i haven't received a call from anyone , i haven't received feedback on any of my escalations.

Is this how they treat good payers?

what a zoo of a company patiently waiting for my wifi to arrive so that i can subscribe to netflix and showax.

Multichoice is pathetic!!!