SF
Simphiwe F
1 reviews | Active since Jun 2015
29 Jun 2015, 15:37
account in errors
Am very upset, debit orders were meant to relieve us from instead the multichoice debit order has given me sick a headache, i registered for it the company ddnt debit any money from the account for 3 consecutive months and they put my account in errors when i paid the account nobody bordered to help retrieving my account from the lawyers now i can't do anything. My life has stopped
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DStv (MultiChoice)'s replyOfficial
30 Jun 2015, 10:56Hello Simphiw3,
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have submitted your debit orders for the past three months, however your payments came back unpaid from the bank. If your debit orders comes back twice from the bank your debit order are automatically removed from your account.
We have noticed that you have made cash payments from the 24th April 2015. Please confirm if you want us to reinstate your debit order again and which date will be convenient for your debit order to collect your monthly payment.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have submitted your debit orders for the past three months, however your payments came back unpaid from the bank. If your debit orders comes back twice from the bank your debit order are automatically removed from your account.
We have noticed that you have made cash payments from the 24th April 2015. Please confirm if you want us to reinstate your debit order again and which date will be convenient for your debit order to collect your monthly payment.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply30 Jun 2015, 10:56
Official
Hello Simphiw3,
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have submitted your debit orders for the past three months, however your payments came back unpaid from the bank. If your debit orders comes back twice from the bank your debit order are automatically removed from your account.
We have noticed that you have made cash payments from the 24th April 2015. Please confirm if you want us to reinstate your debit order again and which date will be convenient for your debit order to collect your monthly payment.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have submitted your debit orders for the past three months, however your payments came back unpaid from the bank. If your debit orders comes back twice from the bank your debit order are automatically removed from your account.
We have noticed that you have made cash payments from the 24th April 2015. Please confirm if you want us to reinstate your debit order again and which date will be convenient for your debit order to collect your monthly payment.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,