Account in credit and still they debit my account

<p>I have posted my terrible experience with you guys two times already and I am actually totally fed up with your service.</p> <p> You have now debited my bank account with R977 even though i have more than R850 in credit on my account due to previous double debits that went off my account.</p> <p>I am not contacting you guys, you will contact me, sort my account out and reverse the money to my bank account.</p> <p>I do not want a debit order any longer, i will personally pay every month to prevent this issue with your *********** accounts department.</p> <p> </p> <p>Below are my previous complaints with you DSTV:</p> <p>DSTV services continuously disconnected</p> <p>I have complained about this issue i have been having with DSTV constantly and they don't seem to bother to permanently sort the issue out!!</p> <p> </p> <p>On January 04 2017 i wrote:</p> <p>Subsrcibed to DSTV explora price lock on compact services. The guy who took all my details initially for the subscribtion said i can upgrade anytime i like. 3 days ago i upgraded to the DStv extra package to no avail, services have been suspended and i have been sitting without any viewing for the last 40hours. Everytime i talk to a consultant it takes more than 20min to explain to them what the story is, making out as if its my fault that everything has been cancelled.</p> <p> </p> <p>They rep**** saying they will get into contact with me, they never did, they just reconnected the services.</p> <p> </p> <p>On the 20th they again disconnected my account saying i havent paid although i have more than R800 in credit with them on my account. They reconnected saying its a mistake on their side and promised that i will not pay a reconnection fee, they charged me the connection fee as can be seen on my account.</p> <p> </p> <p>This morning i woke up to disconnected services!!! AGAIN!!!!</p> <p> </p> <p>DSTV i am going to say this again, you are all a bunch of useless beings, sort my f&%cking account out!!!!!!!!!!!!!!!!!!!!!!</p>