account in arrears??

Item: DStv (MultiChoice)
Rating: 2
Author: sikhanyisile D

We have a debit order arrangement with Dstv.Our account has been suspended due to non payment.How can that be possible when we have a debit order arrangement with dstv and the month hasn't even come to an end???

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Replies (1)

DStv (MultiChoice)'s replyOfficial

01 Jan 2016, 10:48

Hello cheyani123,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply01 Jan 2016, 10:48

Official