1 reviews | Active since Jul 2015
Account gets suspended weekly!
So from the month of October my Dstv account has been getting suspended weekly! And every single time I need to send through proof of payment and they reconnect it only for it to be suspended in 3 days time again and I have to go through the whole process again! This is not on. I have paid for a full month it's not fair for the account to be cut off once a week. Why can't anyone go into my account and make a note that October has been paid!
Dear Yasmin
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Yasmin
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Yasmin
Following our telephone conversation, please send the proof of payment to the email address given and we will ensure that the amount is allocated to your account.
We will be in touch to ensure that the query is resolved. We apologise for teh inconvenience you experienced up to now.
Kind Regards
DStv: Hello Peter Team
Dear Yasmin
Following our telephone conversation, please send the proof of payment to the email address given and we will ensure that the amount is allocated to your account.
We will be in touch to ensure that the query is resolved. We apologise for teh inconvenience you experienced up to now.
Kind Regards
DStv: Hello Peter Team