Account Disconnected every 5 days

On the 12th of October 2015, my account was disconnected, i called to find out why, then was told the account was outstanding by R11.95 and the guy reconnected me a promised to look into the account and come back to me he never did, on the 18th oct, i was disconnected again, the consultant gave me an amount to pay R460 which was paid on the 23rd October, 5 days later was disconnected again, I called and was told that an amount of R370 was outstanding I asked how as i just did a payment few days ago, they then connected me again and promised to come back to me after they have sorted what seemingly is double billing, again after 5 days we are disconnected again, i have spoken to at least 11 consultants who always promise to look into the account and assist, and every time i ask to speak to a supervisor they say they are in a meeting. Please can someone help me my account no with multi-choice is ***8