CG
Cliff G

1 reviews | Active since Jan 2015

14 Mar 2017, 15:02

Account (Debit order) overcharged since August 2016

<p>My DSTV account has been overcharged since August 2016, by R350 per month. I have contacted DSTV call centre on numerous occassions and have a list of call centre agents that I emailed by bank statement to, but have not received any feedback nor refund. DSTV agents promise to query with accounts, but thereafter receive nothing.</p> <p>How can I get the overcharged amount refunded?</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Mar 2017, 15:06
Official

Dear Cliff

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Mar 2017, 17:55
Official

Dear Cliff

We tried contacting you several times today at 5:49 pm to no avail.

Our finance team is busy with your query, we will be in touch as soon as we have received final feedback.

Regards

Elna