NK
Nompumelelo K

1 reviews | Active since Dec 2016

10 Dec 2016, 08:57

Account de-activated

<p>Good day,</p> <p> My services have been de-activated ..I have just paid my account on the 08th December 2016. how many times must you pay at multichoice???? </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Dec 2016, 09:18
Official

Dear Nompumelelo Kahlana

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Dec 2016, 10:06
Official

Dear Nompumelelo Kahlana

Upon checking your account, we verify that your account is suspended due to short paying. You're on the Compact package which is R345 and you only paid R140 on the 7th of December which is not enough to cover you till the 4th of January since your payment date is the 5th of every month.

If there's any other payment you have made besides the R140, please send us your proof of payment so we can investigate further. If not please make a payment of R255 to reconnect your service.

Should you have further questions, please do not hesitate to contact us.

Regards

Elna

Best regards,