AM
Aadila M

1 reviews | Active since Sept 2009

02 Jul 2024, 10:22

Account created with my number!

Someone has registered an account with my number. I have called many times to rectify this but I still get sms's regarding payment of the account and calls to upgrade my decoder. I am not a DSTV client. The account needs to be cancelled!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Jul 2024, 10:43
Official
Hi Aadila,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
AM
Aadila M's update10 Jul 2024, 13:42
Reviewer Update
It’s been a while and I’m still waiting for feedback.
AM
Aadila M's update13 Jul 2024, 15:36
Reviewer Update
Since nobody has contacted me, I will be lodging a complaint with the Information Regulator for a PoPIA breach as dstv has my personal information without my consent or knowledge.