Account/Billing

Dear Multichoice,<br> <br> I need you to understand that I am not a toy you can play around with.<br> <br> I activated debit order facilities for you to deduct. 2 months later my services are disconnected and I have to pay re-connection fee because your system took me off the debit order payment system...you don't even care to inform me.<br> <br> I paid the re-connection fees for 2 months in a row and all of a sudden I get a debit order deduction from multichoice again???? What do you take me for?<br> <br> This is happening EVERY 2 months????? Why???<br> <br> If your system cancelled my debit order facility, why must I pay penalties?<br> <br> I need all the reconnection fees that I have paid reversed because i sat and waited for the D/O to go through and it didn't, I got disconnected and charged!!!!<br> <br> I also need the money I used to call you for over 50 Min after 4 consultants trying to explain this to your consultants paid back.<br> <br> Now after 12 hours my rec, pause and rewind options is not working AGAIN so the programs that I set to record won't record. Now I need to phone them AGAIN on my cost to correct it's error. I am VERY angry