PM
Phethile M

1 reviews | Active since Jul 2020

27 Jan 2021, 12:10

Account

I took out the black Friday price lock deal. I am supposed to R500 a month plus R35 insurance. After fighting with them for almost a month to deliver, eventually they delivered towards the end of January, and they debited my account with R259. I did not receive any communication from multichoice, now I ask about my account and I am told, they will be debiting my account with over R800 this month. Which was not per our agreement.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jan 2021, 12:33
Official
Hi Phethile, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team