Account activation

I've never had the greatest assistance when it comes to multichoice. WhatsApp service is pathetic, all consultants I've spoken to are clueless, not helpful and very rude. I've spoken to 3 agents today alone and all calls have been dropped. You cant even speak to anyone in charge, no team leader, no manager absolutely no one to assist.

My account was paid on the 17th October and I've sent the proof of payment to *** and received about 3 correspondence validating receipt but to my shock my account has been suspended and no one has an answer about my enquiry. I regret having 2 accounts with such a ridiculous service. I just want my account activated .