ACCOUNT

I am trying since the 1/09/2019 to sort my account out without ANY assistance from any of the call centers. I spend about 4 hours of airtime in one day. I am on PRICE LOCK for the last 8 months, paying R 817-00 p/m however for Sept'19 an amount of R 967-00 was deducted. I still got two months to go on PRICE LOCK. NONE OF THE CALL CENTRES PEOPLE CAN SORT THIS OUT. THERE IS JUST NOBOBY THAT CAN OR WILL ASSIST