Account
<p>I have paid my account yesterday via the debit order went off now the calll centre is telling my they cannont find the money and cannot reconncet me ?</p> <p> </p> <p>what must i do getting annoud with this</p>
Dear Raymond
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Raymond
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Raymond
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We unable to access your DStv account with the information provided. Please provide us with your ID number or customer number in order for us to investigate and assist you accordingly.
Please reply as private with the requested information as the system will block any number as part of the security to protecting customer’s information online.
Once again, please accept our apologies for the inconvenience you have experienced in this regard
Kind regards
Lebogang
Dear Raymond
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We unable to access your DStv account with the information provided. Please provide us with your ID number or customer number in order for us to investigate and assist you accordingly.
Please reply as private with the requested information as the system will block any number as part of the security to protecting customer’s information online.
Once again, please accept our apologies for the inconvenience you have experienced in this regard
Kind regards
Lebogang