AB
Amanda B

1 reviews | Active since Jul 2017

04 Jul 2017, 11:21

ACCOUNT

<p>Good day !</p> <p> </p> <p>Would like to bring the following under DSTV attension, I have paid my account up to date, on Sunday evening - my dstv has been discontected again, phoned them, again - we have to pay the normal monthly fee, and also - ANOTHER R498 - asked them to send me a statement, never received the statement as yet. Today, our dstv is cut off again. Def not a happy camper today ! Want this to be sorted out !</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jul 2017, 12:42
Official

Dear Amanda Botha

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv : Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jul 2017, 16:45
Official

Dear Amanda

Thank you for bringing your query to our attention.

As discussed, kindly send us the proof of payment to *** . Once you have sent an email you will receive a case reference number, please reply with it so we can trace the document.

We will send you the updated statement once the payment is allocated to your account.

Thank you for your continuous support.

Kind regards

Lebogang

Best regards,