SR
Sandow R

1 reviews | Active since May 2017

02 May 2017, 14:36

Account

<p>what seems to be the problem at DSTV.</p> <p>They urge all of us to use Self service</p> <p>but then the SMS Balance and the Self service Balance are not the same</p> <p>which one is the right balance to pay ?</p> <p>and No One can explain why ???</p> <p>Not entitled to speak to any one in Accounts ??</p> <p>Further more always double check if they had switched off your holiday home!</p> <p>I had to double check twice and every time its not been deactivated and the consumer gets billed ...</p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 May 2017, 14:46
Official

Dear Sandow Rossouw

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team