PW
Pearl W
1 reviews | Active since Jan 2021
28 Jun 2024, 12:20
Account
At this rate I’m tired of Multichoice I’ve been querying the same thing the whole month I was told that Netflix that was created by someone else is cancelled but now it’s back again how I don’t know and I have to make a payment and this Netflix is back on the account that must I do at this point last month I had to pay for it because I was disconnected even I must pay is that fair I’m so angry at this point
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
28 Jun 2024, 12:29Hi Pearl,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply28 Jun 2024, 12:29
Official
Hi Pearl,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
PW
Pearl W's updateReviewer Update
29 Jun 2024, 15:05I hate the fact that your people are not doing their job properly because even last month I had to pay for Netflix that i don’t even have the person who activated it is not even using my details as I don’t receive any communication on my side then. The I was told that Netflix is cancelled to my surprise I’m still billed for it for this month how long does it take to disconnect it. I contacted the Netflix portal and I was told that Dstv must disconnect it but it’s clearly difficult for Dstv to do so I’ve never been so annoyed L.
PW
Pearl W's update29 Jun 2024, 15:05
Reviewer Update
I hate the fact that your people are not doing their job properly because even last month I had to pay for Netflix that i don’t even have the person who activated it is not even using my details as I don’t receive any communication on my side then. The I was told that Netflix is cancelled to my surprise I’m still billed for it for this month how long does it take to disconnect it. I contacted the Netflix portal and I was told that Dstv must disconnect it but it’s clearly difficult for Dstv to do so I’ve never been so annoyed L.