ND
Norman D
1 reviews | Active since Jul 2011
26 Dec 2017, 08:00
Account
I am sick of Multichoice , I have to make calls every month for them to reconnect my service, I gave them banking details and they don't debit but come back with a story saying I have insufficient funds. I tried paying via EFT but they still disconnect my service. Month after month I fight with poor call centre agents for the same thing, I gave up ********** 363
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
27 Dec 2017, 10:03Dear Norman
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
DStv (MultiChoice)'s reply27 Dec 2017, 10:03
Official
Dear Norman
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
27 Dec 2017, 14:46Good day Norman
Our records show that you have bee assisted and the service is active.
However, your payment is still not yet reflecting on our records. Please send us the proof of payment to ***. You will receive a case reference number which you need to keep for payment allocation.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply27 Dec 2017, 14:46
Official
Good day Norman
Our records show that you have bee assisted and the service is active.
However, your payment is still not yet reflecting on our records. Please send us the proof of payment to ***. You will receive a case reference number which you need to keep for payment allocation.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,