GM
George M
1 reviews | Active since Aug 2013
08 Sept 2015, 19:12
Account
I paid my dstv account on the 29 August 2015 for September 2015. I get home to find my connection has switched off. I call the call centre and I am being told I owe R 360 inclusive of reconnection. My problem is they don't even want to check their account systems to see if they received any money on that day. I know my account is due every 2nd of each month but I paid before the due date. I want that reconnection than as I don't owe anyone jerk
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
09 Sept 2015, 13:34Hello BlackJ,
We would like to go through your account but unfortunately the account number that you provided does not open your account. We tried calling you but we could not get hold of you.
Kindly re-post and include your ID number, smartcard and the decoder number. You can also sending us a Twitter or a Facebook message.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Kagiso
We would like to go through your account but unfortunately the account number that you provided does not open your account. We tried calling you but we could not get hold of you.
Kindly re-post and include your ID number, smartcard and the decoder number. You can also sending us a Twitter or a Facebook message.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Kagiso
DStv (MultiChoice)'s reply09 Sept 2015, 13:34
Official
Hello BlackJ,
We would like to go through your account but unfortunately the account number that you provided does not open your account. We tried calling you but we could not get hold of you.
Kindly re-post and include your ID number, smartcard and the decoder number. You can also sending us a Twitter or a Facebook message.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Kagiso
We would like to go through your account but unfortunately the account number that you provided does not open your account. We tried calling you but we could not get hold of you.
Kindly re-post and include your ID number, smartcard and the decoder number. You can also sending us a Twitter or a Facebook message.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Kagiso