aA
aadil A
1 reviews | Active since Jun 2013
03 Jul 2015, 08:49
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I have written and called to numerous times. This issue dates back to March. On 5 occasions I have been promised feedback and a conclusion to the issue that i am double billed every month for absolutely no reason.<br> Please could somebody who can assist contact me!<br> This is really unacceptable.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
06 Jul 2015, 08:19Hello aadilasmal,
We have escalated your query to the DPP department to assist you directly with your concerns. The reason for our escalation is because we do not have access to the DPP Explora 24 months contract for urgent assistance.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns. The reason for our escalation is because we do not have access to the DPP Explora 24 months contract for urgent assistance.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply06 Jul 2015, 08:19
Official
Hello aadilasmal,
We have escalated your query to the DPP department to assist you directly with your concerns. The reason for our escalation is because we do not have access to the DPP Explora 24 months contract for urgent assistance.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns. The reason for our escalation is because we do not have access to the DPP Explora 24 months contract for urgent assistance.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta