IL
Isaac L
1 reviews | Active since Aug 2013
25 Oct 2023, 14:20
Accepted offer not activated
Disappointed with DSTV, I accepted DSTV stream offer of R349 per month x24 months. However to this day, the package was never activated. Customer care failed to assist (spoke to Nelly) she said she cannot pick up such a offer.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
25 Oct 2023, 17:08Hi Isaac,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply25 Oct 2023, 17:08
Official
Hi Isaac,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
27 Oct 2023, 19:31Hi Isaac, hope you're well.
We tried contacting you again to no avail.
The email address is not registered to a profile yet. Please sign up on https://authentication.dstv.com/registration/signup?redirect_uri=https%3A%2F%2Fwww.dstv.co.za%2Fmydstv%2Fhelp%2Ffaqs%2Fgeneral%2Fdstv-connect%2F&client_id=158beb80-7a28-4d67-9f64-f6808e20da29&useJwt=True&bypasslinking=False&skipChoice=False&RedirectUrl=https%3A%2F%2Fwww.dstv.co.za%2Fmydstv%2Fhelp%2Ffaqs%2Fgeneral%2Fdstv-connect%2F&show_packages=False&show_bc=False&nomobile=False&hidesignin=False using the " www" email address and an alternative mobile number that would allow you to receive the OTP.
Regards
DStv: Hello Peter Team
We tried contacting you again to no avail.
The email address is not registered to a profile yet. Please sign up on https://authentication.dstv.com/registration/signup?redirect_uri=https%3A%2F%2Fwww.dstv.co.za%2Fmydstv%2Fhelp%2Ffaqs%2Fgeneral%2Fdstv-connect%2F&client_id=158beb80-7a28-4d67-9f64-f6808e20da29&useJwt=True&bypasslinking=False&skipChoice=False&RedirectUrl=https%3A%2F%2Fwww.dstv.co.za%2Fmydstv%2Fhelp%2Ffaqs%2Fgeneral%2Fdstv-connect%2F&show_packages=False&show_bc=False&nomobile=False&hidesignin=False using the " www" email address and an alternative mobile number that would allow you to receive the OTP.
Regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Oct 2023, 19:31
Official
Hi Isaac, hope you're well.
We tried contacting you again to no avail.
The email address is not registered to a profile yet. Please sign up on https://authentication.dstv.com/registration/signup?redirect_uri=https%3A%2F%2Fwww.dstv.co.za%2Fmydstv%2Fhelp%2Ffaqs%2Fgeneral%2Fdstv-connect%2F&client_id=158beb80-7a28-4d67-9f64-f6808e20da29&useJwt=True&bypasslinking=False&skipChoice=False&RedirectUrl=https%3A%2F%2Fwww.dstv.co.za%2Fmydstv%2Fhelp%2Ffaqs%2Fgeneral%2Fdstv-connect%2F&show_packages=False&show_bc=False&nomobile=False&hidesignin=False using the " www" email address and an alternative mobile number that would allow you to receive the OTP.
Regards
DStv: Hello Peter Team
We tried contacting you again to no avail.
The email address is not registered to a profile yet. Please sign up on https://authentication.dstv.com/registration/signup?redirect_uri=https%3A%2F%2Fwww.dstv.co.za%2Fmydstv%2Fhelp%2Ffaqs%2Fgeneral%2Fdstv-connect%2F&client_id=158beb80-7a28-4d67-9f64-f6808e20da29&useJwt=True&bypasslinking=False&skipChoice=False&RedirectUrl=https%3A%2F%2Fwww.dstv.co.za%2Fmydstv%2Fhelp%2Ffaqs%2Fgeneral%2Fdstv-connect%2F&show_packages=False&show_bc=False&nomobile=False&hidesignin=False using the " www" email address and an alternative mobile number that would allow you to receive the OTP.
Regards
DStv: Hello Peter Team
Best regards,