TM
Thembani M
1 reviews | Active since Jul 2022
05 Aug 2022, 07:52
Acc no ***7 DStv
Goo day my problem with DStv has not been resolved till now they keep on telling me, it’s still under investigation but my subscription is disconnected over something I don’t know of can any one give me advise or help me out on this thank you.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
05 Aug 2022, 08:02Hi Thembani,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Aug 2022, 08:02
Official
Hi Thembani,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
TM
Thembani M's updateReviewer Update
05 Aug 2022, 08:07Your team keep on saying that for the past week one of your consultants said the same thing after he called me ,till now and now my subscription has been cancelled again how long is this goner keep on going. it’s so sickening and so un professional of you guys because this issue started in June but till now nothing has been resolved the only thing you are good at is to disconnect my subscription while I have been a loyal customer
TM
Thembani M's update05 Aug 2022, 08:07
Reviewer Update
Your team keep on saying that for the past week one of your consultants said the same thing after he called me ,till now and now my subscription has been cancelled again how long is this goner keep on going. it’s so sickening and so un professional of you guys because this issue started in June but till now nothing has been resolved the only thing you are good at is to disconnect my subscription while I have been a loyal customer
DStv (MultiChoice)'s replyOfficial
05 Aug 2022, 16:42Hi Thembani,
We tried calling you on ***, however, your phone rings unanswered. The issue has been escalated to the Finance Department and we are still awaiting feedback. We have however reconnected your services.
Please do let us know when we can contact you.
Regards,
DStv Hello Peter Team
We tried calling you on ***, however, your phone rings unanswered. The issue has been escalated to the Finance Department and we are still awaiting feedback. We have however reconnected your services.
Please do let us know when we can contact you.
Regards,
DStv Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Aug 2022, 16:42
Official
Hi Thembani,
We tried calling you on ***, however, your phone rings unanswered. The issue has been escalated to the Finance Department and we are still awaiting feedback. We have however reconnected your services.
Please do let us know when we can contact you.
Regards,
DStv Hello Peter Team
We tried calling you on ***, however, your phone rings unanswered. The issue has been escalated to the Finance Department and we are still awaiting feedback. We have however reconnected your services.
Please do let us know when we can contact you.
Regards,
DStv Hello Peter Team
Best regards,