Acc ***5

I pay on time, they cant locate my payment 3 days later then they decide to suspend the account. When i call they take over 40min of my airtime telling me to go to the bank because they don't want my money App proof of payment. Their service is stinking and no wonder people are leaving multichoice. I must use my petrol to go to the bank, wait in the queue at the bank and get the same proof which i will then pay for....so i must keep on spending money to make them happy while someone is not doing his/her job i must run like a headless chicken.