EI
Ewen I
1 reviews | Active since Apr 2024
05 Apr 2024, 10:08
Abysmal service from DSTV
My decoder is *******ed and I signed a new two contract with a fixed price of R999 valid for two years. The price includes a new decoder and installation. I have phoned on numerous occasions since signing the contract on 12 January, 2024. I have been given the complete run around... your problem has escalated and management will phone is the favourite. I have not received a single phone call from anybody at DSTV. Toa dd salt to the wound I have just received an increase on my account for a service that is almost non existent
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Apr 2024, 10:17Hi Ewen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Apr 2024, 10:17
Official
Hi Ewen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
EI
Ewen I's updateReviewer Update
09 Apr 2024, 15:20I am still waiting to be contacted by DSTV.
EI
Ewen I's update09 Apr 2024, 15:20
Reviewer Update
I am still waiting to be contacted by DSTV.